Your information

Privacy Policy

Last updated August 5, 2026

RV Ontario respects your privacy. This policy explains what personal information we collect, why we collect it, how we share and protect it, and the choices available to you.

Information we collect

We may collect personal information when you:

  • submit an inquiry on our website or through a Meta lead form, such as your name, email address, phone number, preferred season, park interest, and any message you provide;
  • contact us by email or otherwise communicate with us; or
  • use our website, which may provide technical information such as your IP address, browser and device type, pages visited, and ad or campaign interactions.

How we use information

We use personal information to:

  • respond to your questions and seasonal-site inquiries;
  • connect you with relevant RV parks, park operators, or leasing representatives;
  • operate, protect, and improve our website and services;
  • understand the effectiveness of our advertising and website; and
  • meet legal, regulatory, and security requirements.

We will ask for consent before using your personal information for a materially different purpose, unless otherwise permitted by law.

How we share information

We may share personal information with:

  • RV parks, park operators, and leasing representatives when needed to respond to an inquiry;
  • service providers that support our forms, website hosting, analytics, advertising, email, and security; and
  • government or legal authorities when required by law or necessary to protect our rights, users, or services.

We do not sell your personal information. Some service providers may process information outside Canada, where it may be subject to the laws of that jurisdiction.

Analytics and advertising

We use services such as Vercel Analytics and the Meta Pixel to understand site usage and measure advertising results. These services may use cookies or similar technologies and may receive technical and activity information from your browser. You can limit cookies through your browser settings and adjust your advertising preferences in your Meta account. If you complete a form hosted by Meta, Meta also processes your information under its own privacy terms.

Retention and security

We keep personal information only for as long as reasonably necessary for the purposes described above, including to respond to inquiries and satisfy legal or business requirements. We use reasonable safeguards appropriate to the information we hold, but no internet transmission or storage system can be guaranteed to be completely secure.

Your choices and rights

You may ask to access or correct your personal information, withdraw consent, or request deletion of information we no longer need to keep. Some requests may be limited by legal or contractual requirements. To make a request, contact us using the email below.

Contact us

For privacy questions or requests, contact the RV Ontario Privacy Officer at info@rvontario.ca.